Shipping Policy

At LaKay, we strive to deliver your order in a timely and secure manner. Please review our shipping policy below for more details.

1. Processing Time
Once your order is placed, it will typically be processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, along with tracking information. Please note that processing times may vary during peak seasons or special promotions.

2. Shipping Methods & Costs
We offer various shipping options based on your location. Shipping costs are calculated at checkout depending on the shipping method selected and your delivery address. We provide both standard and expedited shipping options.

3. Delivery Time
Estimated delivery times vary depending on your location and the shipping method chosen:

  • Standard Shipping: 5-10 business days (domestic)
  • Expedited Shipping: 2-5 business days (domestic)
    International orders may take longer depending on the destination.

Please note that delivery times are estimates, and while we strive to meet them, we cannot guarantee specific delivery dates.

4. Shipping Restrictions
We currently ship to [list of countries/regions you deliver to]. We do not ship to P.O. boxes or military addresses (APO/FPO).

5. Order Tracking
Once your order has shipped, you will receive a tracking number to follow the progress of your package. Please allow 24-48 hours for the tracking information to update. If you have any issues tracking your order, please contact us.

6. International Shipping
For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer and will be collected by the shipping carrier upon delivery. LaKay is not responsible for any customs delays or fees.

7. Lost or Damaged Items
LaKay is not responsible for lost or stolen packages once they have been marked as delivered. If you believe your package is lost or damaged, please contact the shipping carrier directly. If your package was damaged during shipping, please contact us immediately with photos of the damage so we can assist you with a claim.

8. Shipping Address Accuracy
Please ensure that your shipping address is accurate and complete at the time of purchase. LaKay is not responsible for delayed deliveries or returned items due to incorrect address details provided by the customer.

9. Shipping Carrier
We use reliable carriers such as [list of carriers you use], but reserve the right to change carriers based on availability and shipping destinations.

10. Expedited Shipping
If you need faster delivery, we offer expedited shipping at checkout. Additional fees will apply for expedited services.

Contact Us
If you have any questions or concerns about shipping, please contact our customer service team at [Your Contact Information].

Thank you for choosing LaKay! We are committed to providing you with a great shopping experience from start to finish.